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961
XPS 8500, recovery usb
the hard drive went bad in our 8 year old XPS so I repalced it, didnt have a recovery dosc so I was instructed to down load the recovery program using my service tag, did so but evey time I boot I get the message "no Boot device avalible", went thru the direction several times to make sure I was doing it right but no succes, after Googling usb failute I find Im not the only one with this issue
speedstep
9 Legend
9 Legend
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47K Posts
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July 15th, 2020 13:00
8 year old XPS likely needs Advanced Format F6 Drivers as well as GPT UEFI boot sector.
Either way Windows will not see any drives without the F6 mass storage drivers and sata set to AHCI.
Advanced format drives are required for drives larger than 120 gigs and older than 2011.
https://www.dell.com/support/article/en-us/sln146650/system-image-support-for-advanced-format-hard-drives-on-dell-business-client-notebooks-and-desktops
For disk drives beyond 2.2TB, the proper level of Intel RST driver should be v10.1 or higher.
Disk Drives with 4K Advanced Format Sectors MUST USE F6 Drivers to see a hard drive.
Windows 10/8/8.1/7 and Vista can only boot GPT on systems with UEFI BIOS
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=8x2y1
You cannot point to an EXE or ZIP or CAB file it must be extracted and on a usb2 flash drive.
Vic384
4 Operator
4 Operator
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3.2K Posts
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July 15th, 2020 10:00
It would help if you told us a little more about your computer. What OS are you using? What model Dell do you have?