I am not sure what you mean by converting your USB to a recovery drive. You should have used the Media Creation Tool along with the Windows 10 ISO to create Windows 10 installation media on the USB drive. With the Windows 10 installation drive you should have done a repair install after selecting the option to keep personal files and apps.
A system restore does a restore to a saved restore point. Sometimes updates create restore points or you can create your own restore points prior to installing apps, new drivers, etc.
A system image recovery would only work if you had previously created and save a system image.
I would go back and try the repair install with the USB drive.
Hi Nickel, I would suggest that you download the Microsoft Media Creation tool to Download the ISO file of WIN10 to a USB flash drive, here's the link: https://www.microsoft.com/en-hk/software-download/windows10 > Click Download Tool now > Run Application > Choose download ISO to USB > Once done plug it in to your XPS system > Make sure your BIOS setup - boot sequence is on UEFI : F2 when see the dell logo > Save and Reboot > F12 when see the Dell Logo > UEFI - Boot to USB Flash Drive > Click Install Now > Custom Install Windows 10 > Delete all partitions - Next > Install windows successfully * After that you can download all drivers from dell on this link: https://www.dell.com/support/home/ca/en/cabsdt1 Good Luck! Send me direct mail if you need further help.
Vic384
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February 17th, 2019 15:00
You could try performing a repair with the Windows ISO. See this: https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085
If you can get a Command Prompt as Administrator you could try the System File Checker by typing "sfc /scannow".
68cutlass
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February 17th, 2019 16:00
If the sfc /scannow doen't solve the issue, in powershell as admin try running DISM /Online /Cleanup-Image /RestoreHealth
RoHe
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February 17th, 2019 17:00
HTML is better than Flash
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February 17th, 2019 18:00
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Vic384
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February 18th, 2019 04:00
I am not sure what you mean by converting your USB to a recovery drive. You should have used the Media Creation Tool along with the Windows 10 ISO to create Windows 10 installation media on the USB drive. With the Windows 10 installation drive you should have done a repair install after selecting the option to keep personal files and apps.
A system restore does a restore to a saved restore point. Sometimes updates create restore points or you can create your own restore points prior to installing apps, new drivers, etc.
A system image recovery would only work if you had previously created and save a system image.
I would go back and try the repair install with the USB drive.
68cutlass
192 Posts
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February 18th, 2019 06:00
Have you tried booting to safe mode? May be able to get to system restore that way.
https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10
Vic384
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February 18th, 2019 14:00
If you do what Mike suggests you will lose your personal files.
Mike Tech Support
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February 18th, 2019 14:00