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February 17th, 2019 15:00
XPS 8930, repeatedly crashes, looking for a quick answer
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Vic384
4 Operator
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3.2K Posts
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February 17th, 2019 15:00
You could try performing a repair with the Windows ISO. See this: https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085
If you can get a Command Prompt as Administrator you could try the System File Checker by typing "sfc /scannow".
68cutlass
192 Posts
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February 17th, 2019 16:00
If the sfc /scannow doen't solve the issue, in powershell as admin try running DISM /Online /Cleanup-Image /RestoreHealth
RoHe
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44.3K Posts
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February 17th, 2019 17:00
HTML is better than Flash
9 Posts
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February 17th, 2019 18:00
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Vic384
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3.2K Posts
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February 18th, 2019 04:00
I am not sure what you mean by converting your USB to a recovery drive. You should have used the Media Creation Tool along with the Windows 10 ISO to create Windows 10 installation media on the USB drive. With the Windows 10 installation drive you should have done a repair install after selecting the option to keep personal files and apps.
A system restore does a restore to a saved restore point. Sometimes updates create restore points or you can create your own restore points prior to installing apps, new drivers, etc.
A system image recovery would only work if you had previously created and save a system image.
I would go back and try the repair install with the USB drive.
68cutlass
192 Posts
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February 18th, 2019 06:00
Have you tried booting to safe mode? May be able to get to system restore that way.
https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10
Vic384
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February 18th, 2019 14:00
If you do what Mike suggests you will lose your personal files.
Mike Tech Support
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February 18th, 2019 14:00