XPS 8940, audio interface

According to what I find, it has a USB interface available.  I don't know how many channels that is, but I had a Behringer 8 channel mixer with a USB interface and it was just two (stereo) channels.

Looks like its an analog mixer.

Yes you are correct. The Mackie ProFX6v3 has a USB interface. Online it does say that its an analog USB mixer. I tried installing the drivers twice and nothing changes with the quality of sound. 

Are you using the digital USB interface? or analog?

PC should handle the Mackie digital interface the same way it handles the Focusrite or any other recording interface unit.  If the audio is bad then it has to be in the Mackie driver software or control program (if it has one).

Ok I will give that a try and let you know what happens. Thanks!

Like other similar units it is an "Analog Mixer" but the USB interface (output) is Digital. Same way as your Focusrite unit, it has an analog input but the USB connection to the PC is digital.

I would start over.  But to have a clean reinstall there are several steps that need to be taken.

1. Connect Mackie (with it powered on).

2. Go to the Device Manager (RIGHT click on the Windows "start'" icon on lower left and select Device Manager).  

3. If installed the Mackie should be listed in the Sound, Video and Game Controller section.

4. RIGHT click on the Mackie entry then LEFT click "Uninstall".  Also uninstall any drivers (pop up should ask if you want to uninstall the drivers).  

5. Disconnect Mackie.

6. Uninstall any other Mackie programs.

7. Restart PC (don't skip this step).

8. Reinstall Mackie drivers and software but DO NOT connect Mackie until either the driver install tells you or until the install is completed.  

9. Connect Mackie and Windows should install it.

10.  Check Device Manager to see if its listed and working OK.

11. If all is installed OK, then check audio with whatever program you have.   

I did steps 1 and 2 and I see the Focusrite, but not the Mackie listed under Sound, video and game controllers.

Its listed by itself after Keyboards:

jocor89,

Thank you for the update.  Glad the issue is resolved.

I don't accept that as a fix.  If you are really using the digital (USB) connection to the PC then there is some other problem.  Been working with recording/digital audio interfaces for 15 years and disabling enhancements has never had anything to do with a problem such as this.

@jocor89  - Exactly what audio "enhancements" did you disable? Waves MaxxAudio Pro or something else?

The audio enhancements for the Mackie ProFX in the sound properties.

When feature update Borks the Realtek driver

I have had issues with

Realtek Default Components
A-Volute Nahimic 3 Extension
Dolby Access OEM
Dolby Atmos effects

I recommend the Scarlett 2I2 studio Gen3

Works with every person I have set it up for and still does today.

https://www.amazon.com/Focusrite-Scarlett-Studio-Interface-Recording/dp/B07QNZ3XT3

https://www.youtube.com/watch?v=6bD5jQaSNxM

https://www.youtube.com/watch?v=y2-oeY76XD8

An audio interface unit will work great but I'm  a "Never Focusrite" in my recording studio.  I've had Focusrite interfaces, from a Saffire Pro 40 to Scarlett 18i20 2nd Gen, and poor latency and and poor audio fidelity compared to some other brands.  I use MOTU brand interfaces in my recording studio.