XPS Desktops

[Oldguy67]

Got this computer a week ago.xps8930 win10 .Speakers(5.1) are working.Audio manager is not on the lower right taskbar.Not in control panel.If i open sound in control panel I can get realtek audio and it is default.I have tried to open it in programs and it won't open.I have changed the driver 3 times(dell..microsoft...realtek)Right now i'm using 6.0.1.8248.Task Manager..Startup..THERE IT IS. status enabled.Great but where is it?It also has Waves Maxxaudio Service but I disabled that from startup.I really want that manager working so I can adjust the speakers.

[RoHe]

Try this:

Right-click the taskbar and select Taskbar Settings. Scroll down on that screen to Notifications Area and click Select which icons appear on the taskbar.

You should see an option to show/hide audio controls (and others) in the notification area on the taskbar. Audio controls should appear as a speaker icon in the notification area when enabled.

[Oldguy67]

nope,it's not one of the choices

[savvy2]

GOT?  2017 to now sold, and used ,new and refurbs sold.  what be yours?

is it new PC in abox or what? history matters, as does its history.

was the OS ever reloaded?  History.

getting the right sound drivers can be tricky on any PC made.

may PC have options new, CTO and different sound options, and reloading driver can fail if you mix in wrong versions.

best is use your service tag to get the right drivers. I presume main mobo sound chips, right, no PCI-e cards

sound nor USB sound dongles or other USB sound sevices used, like USB headphones or USB speakers right?>

[Dell-JerrinC]

Hi,

Thanks for writing to Dell Community.

Ideally, the Realtek Audio Manager should be available once you install the Realtek drivers.

Could you try updating the below latest driver file, restart your unit and check if the audio manager is available.

https://dell.to/2mUnk7I

Once done, in case the audio manager doesn’t appear, right-click the taskbar and select Taskbar Settings. Scroll down on that screen to Notifications Area and click Select which icons appear on the taskbar. You should see an option to show/hide audio controls (and others) in the notification area. Audio controls will be displayed as a speaker icon in the notification area when enabled.

- Jerrin

[Oldguy67]

nope no sign of it.Not in remove programs.not in control panel.not in taskbar.BUT it is in Task Manager( in Processes)And in Startup(status enabled)And in Details(RAVBg64.exe(there are 2 of this one) and RtkNGUI64.exe both running.

[RoHe]

Seems like a common problem in Win 10.

See if there's any help here, either by trying one of the drivers from Microsoft or in the youtube vid that's mentioned in that thread.

[Oldguy67]

Thanks RoHe,I will give that a try on Wednesday my day off.

[Tesla1856]

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@Oldguy67 wrote:

1. It also has Waves Maxxaudio Service but I disabled that from startup.

2. I really want that manager working so I can adjust the speakers.

---

1. AFAIK, not a good idea. I suggest you use the enhanced audio panel it gives you instead.

2. Adjust them like how ?

[speedstep]

You will have to deinstall and reinstall the OEM audio driver after every windows 10 feature update.

Current release is 1903.

Description	Download
Realtek Audio Driver This package contains the driver for Realtek audio and is supported on Alienware and XPS systems that run the Windows 10 (64-bit) operating system. Audio driver is the software that helps your operating system to communicate effectively with audio devices such as sound cards and speakers. The package supports Windows 10 Fall Creators Update (Redstone 3).More details	http://downloads.dell.com/FOLDER04557469M/3/Realtek-Audio-Driver_T55WP_WIN_6.0.1.8248_A07.EXE

Version 1903 (OS build 18362)

Version 1809 (OS build 17763)
Version 1803 (OS build 17134)
Version 1709 (OS build 16299)
Version 1703 (OS build 15063)
Version 1607 (OS build 14393)
Version 1511 (OS build 10586) - End of LIFE Game OVER
Version 1507 (RTM) (OS build 10240) - End of LIFE Game OVER