Coming from Apple platform for years and just got my 9570 delivered. Looking at the back bleed issues, is this an acceptable/normal for this? I got the i7-8750 w/ 4k UHD XPS 15. The bleed is at the bottom only and I don't see it anywhere else. Rest of the laptop seems ok.
I played a black screen on YouTube and also a website that has black image and put my brightness to 100% and this is what I see.
I called support to get their thoughts on what the threshold on the bleed is with these and they asked me to send them the picture. Upon looking at it, they just came back to me and said that this is not acceptable and a replacement unit will be sent. I can keep this until the new one arrives. I will see which one is worse when it comes in :-)
Pretty happy with support so far.
I have the same issue twice.
I received my Dell XPS 15 9570 on July 3rd, with a diagonal scratch on the side of the screen on the outer edge and the screen also had light bleed. Contacted Dell and they had a technician come and replace the screen. New screen had scratch on the aluminium on the same spot but not as long and this screen has light bleed also worse then the first screen.
Replacement screen photos:
Thank you for your message.
Please change the brightness level of the screen does it change what's happening on the screen
Please check the screen with a bright background & check in an application like MS office.
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Just like you I'm coming from a MBP and was wondering the same thing, although my bleeds are not as bad as yours. So I guess in my case, is any bleed considered acceptable?
The bottom right & left corners has the worst bleed.
I bought a Precision 5530 (it's basically a 9570) and the light bleeding was so horrible I returned it. I bought a Macbook Pro 15" 2018 and there is no light bleed at all. I am guessing you have to pay a premium price for a quality laptop these days...