9570 - Acceptable backlight bleed?

Don't worry the black light bleed is pretty normal for the laptop these days i  too  own an Xps 15 9570 and it has some too....

I called support to get their thoughts on what the threshold on the bleed is with these and they asked me to send them the picture.  Upon looking at it, they just came back to me and said that this is not acceptable and a replacement unit will be sent.   I can keep this until the new one arrives.  I will see which one is worse when it comes in :-)

Pretty happy with support so far.

Thanks

Did you receive your new unit yet, and how is the bleed on that one? and do you mind showing your image?

I have the same issue twice.

I received my Dell XPS 15 9570 on July 3rd, with a diagonal scratch on the side of the screen on the outer edge and the screen also had light bleed. Contacted Dell and they had a technician come and replace the screen. New screen had scratch on the aluminium on the same spot but not as long and this screen has light bleed also worse then the first screen.

Replacement screen photos:

https://photos.app.goo.gl/bXMMEvfXzq3GsAtc8

Thank you for your message.

Please change the brightness level of the screen does it change what's happening on the screen

Please check the screen with a bright background & check in an application like MS office.

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

What is a Dell Service Tag and how do I locate it?

Just like you I'm coming from a MBP and was wondering the same thing, although my bleeds are not as bad as yours. So I guess in my case, is any bleed considered acceptable?

The bottom right & left corners has the worst bleed.

I bought 2 of these (one entry level and other maxed out) both have a little bleed on the bottom so I guess this is a common thing with this panel.

I bought a Precision 5530 (it's basically a 9570) and the light bleeding was so horrible I returned it. I bought a Macbook Pro 15" 2018 and there is no light bleed at all. I am guessing you have to pay a premium price for a quality laptop these days...

we have the same problem. Coming from a 2015 macbook pro, i needed a windows laptop for work and i thought since i am getting the latest one, and with xps, everything would be ok. guess mac's screens are better than dells. i dont know. i have contacted support and they said it was NOMRAL. anyway, i got it through the refurb outlet so i guess i cant complaint much.