Unsolved
1 Message
0
578
DO NOT BUY Dell!! especailly XPS 15!!
I am writing this because I feel so much frustrated.
DELL has no idea how to fix this black screen flickering issue at all.
I have searched on the internet and read and tried everything and everyway what Dell support and customers said to fix this issue for more than a month.
Dell doesn't even know what the problem is. Even right now, as I am writing this monitor flickered more than a 10 times.
Seriously, Dell has to something for customers, not just saying 'install the lastes drivers and bios' what a !
My XPS was just fine until I installed the latest bios and drivers last January. Now I don't know which driver causes this issue.
So frustrating........
Mary G
4 Operator
4 Operator
•
20.1K Posts
0
February 22nd, 2019 11:00
Laptops do not need drivers updates like desktops. The original Dell drivers must be used since they are customized by Dell for your exact model. Your problem is most likely the wrong drivers. Go to Dell Drivers and reinstall all the original drivers. Never install drivers from Nvidia or AMD or Intel. Those are the wrong drivers for your Dell laptop.