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DRIVER_IRQL_NOT_LESS_OR_EQUAL (Qcamain10x64.sys) - Dell XPS
Hello,
I have been experiencing repeated BSOD on my Dell XPS 13 - 9360. It shows up with:
Stop code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What failed: Qcamain10x64.sys
When I used WhoCrashed to analyze my dump file and it identified the Driver for Qualcomm Atheros QCA61x4/QCA9377 Network Adapter.
I also used WinDbg to read my dump file and it showed Qcamain10.
I have tried updating my driver but it says it is the latest. Also did an uninstall but that did not help.
Can someone please help me with this?
Dell-SreejithR
4 Operator
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3.4K Posts
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November 29th, 2018 06:00
Thank you for your message. I will be glad to assist you with this.
What is the driver version installed on your computer?
Do you face any network connectivity issues?
Open device manager – expand wireless adapter - & share a screenshot of the wireless card.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
Click here to find the service tag - https://dell.to/2xXUCUW
mileII
3 Posts
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November 29th, 2018 17:00
What is the driver version installed on your computer: 12.0.0.4688
Do you face any network connectivity issues: I do not face any connectivity issues
Dell-SreejithR
4 Operator
4 Operator
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3.4K Posts
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November 30th, 2018 04:00
Please try the following steps.
https://dell.to/2ACyv88 the latest Killer Network Manager Suite from the Killer Support http://bit.ly/2Q5V5QQ (External Link)
2.Uninstall the LAN / Wireless card driver from Programs and Features.
3.Uninstall the LAN / Killer 1535 driver from the Device Manager.
4.Restart the system.
5.Install the downloaded driver.
6.Go to the Device Manager.
7.Look for the Killer Wireless Card.
8.Right Click and go to Properties.
https://dell.to/2ACywcc on the Advanced tab.
https://dell.to/2ACywJe Wireless Mode and change it to 08-11 a/b/g/n.
https://dell.to/2ADzYuZ Ok and then wait for the wireless to reconnect and test if wireless is functioning properly.
Saltgrass
3 Apprentice
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4.3K Posts
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November 30th, 2018 09:00
Replacing a driver when Win 10 has a built-in version can be problematic. Since you seem to be running the 17134 (1803) Windows version, perhaps that is where the .468 version comes from.
So, when you manually install the newer driver from Dell, what options are you given. Is there one which would allow you to uninstall the drivers so you could reinstall using the same installer?
Why you show a version of the .720 file which is older and larger than the one from Dell, I don't understand.
Rapiro
2 Posts
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April 16th, 2020 07:00
Why do you think the Wireless Mode should be changed?
mileII
3 Posts
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May 12th, 2020 11:00
I never fully solved it. I reinstalled my killer wireless driver. I also stopped connecting to the 5Ghz network. I realized that was the cause. I connect to my 2.4Ghz network instead. Haven't seen the issue since then.
gustata
1 Message
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May 12th, 2020 11:00
Hi,
I just had the same problem in my G5-5590-A40!! Same blue screen and error codes. See below the screen shots of my drivers version...
What to do?
Thanks!!