Hello! I decided to buy an Active Pen and consulted with expert of Dell. He suggested I buy a Dell Premium Active Pen (PN579X). I bought it and tried to use it. I need to download drivers for it, but when loading drivers on my laptop XPS 13 7390, the driver does not fit and I can not use the pen. I understand that guy said me wrong data but I like this pen and I want it. Maybe someone knows how to make this pen work on my laptop? Is there a solution? I do not want to return it.
Thanks so much.
So we are clear, do you have the 2-in-1 version of the XPS 13 7390? I have that PEN with my XPS 9365 2-in-1 but I do not know if it works with a normal laptop..
If you have the correct system, the button on the side will change its configuration for different screen types. You might try holding it down for a few seconds, or whatever the instructions say to get it to change so you can verify it will or won't work in either mode.
Hello! I do not have drivers for this pen. Her driver cannot find my laptop and I can’t get a full pen connection with the laptop. The screen does not respond to the tip, but responds to buttons. If the screen reacted to the tip, it would be half the trouble.
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