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schhita

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8 years ago

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schhita

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March 9th, 2019 02:00

XPS 13 9370, reliability issues?

I have owned a Dell XPS 13 9370 (Developer) for just under a year. It's a great laptop when it is working, but since I have had it, I have three major fails:

-after 6 weeks, the screen failed leading to having it replaced.

-after 3 months, the battery failed which required replacement.

-after 10 months, the motherboard failed which required replacement.

I am wondering if there are any other people with the XPS 9370 having repeat product failures? Currently, I am deciding whether to update my product support or just put my money towards a new laptop - the cost in the loss of productivity time is starting to get expensive.