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Dell XPS 13 9380 screen flickering
I recently purchased the new XPS 13 (4K TS, i7, 16GB RAM, 500GB SSD) and have been experiencing issues with the screen flickering when plugged in to AC. I thought it may have been a driver issue so downloaded the latest graphics drivers but this has not fixed the issue. When running on battery everything is fine. I have disabled the dynamic backlight in BIOS and checked Event Viewer but no such luck.
NathB
3 Posts
1
March 23rd, 2019 12:00
Mary G
4 Operator
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20.1K Posts
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March 23rd, 2019 12:00
NathB
3 Posts
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March 24th, 2019 10:00
Saschb2b
1 Message
3
April 7th, 2019 07:00
For me it was the PSR option under the power section in the intel hd control panel.
Deactive it and see if that helps
FlickerMad
2 Posts
1
April 13th, 2019 16:00
I had a slightly different problem. Occasional flashes or flickers regardless of whether on power or not. Dell replaced the display on my computer but this did not fix it. Your suggestion of disabling Panel Self-Refresh (PSR) did. Thank you very much.
DellioXPS13
1 Message
0
April 30th, 2019 08:00
I just disabled this feature. Going to see if it solved the problem. My machine was certainly not under a lot of stress and I would get random flickering on my screen. I hope this really does work, since I just purchased this little laptop. Will keep you posted.
beanoyip
3 Posts
0
April 30th, 2019 23:00
I'm also having this flicking issue on certain screens while browsing, have disabled the PSR feature to see if it works.
zematsirhc
1 Message
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May 21st, 2019 11:00
I'm pretty new to this, how do you access the intel core hd control panel?
FlickerMad
2 Posts
1
May 24th, 2019 17:00
Search for Intel Graphics Control Panel
When it opens click the Power icon
Under change settings for the plan, change Panel Self Refresh to Disabled
Save Profile
Can't remember if you need to restart or not.
NatOiram
3 Posts
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June 12th, 2019 04:00
jankzs
1 Message
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September 30th, 2019 19:00
Can you please walk me through this step by step? im kinda computer dumb. My screen has a flicker or a micro second brightening every few minutes and it drives me crazy. brand new dell xps 13 9380