Dell XPS 15 9560 fails installing nvidia drivers for gtx 1050 after clean install (BSOD)

Hey @pheinrich ,

This is probably the same BSOD I posted about earlier in the year, and that a lot of people have been experiencing on the XPS 15 9560.

The fix for the rest of us is provided in the NVIDIA v526.47 drivers (direct from NVIDIA website, not Dell supplied drivers).

Here's some links that'll explain the problems we've been have all year.

My Dell forum post accepted solution:

https://www.dell.com/community/XPS/Dell-XPS-15-9560-Blue-Screens/m-p/8296921/highlight/true#M104307

Another Dell forum post with the same issue:

https://www.dell.com/community/XPS/Dell-XPS-15-9560-BSOD/m-p/8237356#M100211

A huge Microsoft Community post that someone from NVIDIA eventually noticed and responded to about the fix they did roll out for us very recently:

https://answers.microsoft.com/en-us/windows/forum/all/continued-bsod-video-dxgkrnl-fatal-error-windows/ba699610-4b42-4c80-9e7f-f3a389c4d35a?page=1

Hei! Thanks for ur fast response.

I tried ur solution now - that doesnt seem to work either

I even installled win11! In my device manager, the gtx 1050 is properly recognized - but doesnt work anywhere else ... no program can detect or use the gtx 1050 beside the device manager.

My bios version: 1.24.0

My windows version: Win 11 22H2

My GTX1050 driver version: 26.21.14.4270

My Intel HD Graphics driver version: 27.20.100.9664

Also, there are many undetected devices - but i dont think it has smth to do with my GPU

Have you attempted to follow Dell's reimaging guide for the 9560? https://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_xps_laptop/xps-15-9560-laptop_administrator%20guide_en-us.pdf

Sometimes you have to use the DDU,(display Driver Uninstall) program to really uninstall all of the driver.

I'm using intel driver 27.20.100.9664 (A07) and Nvidia GE Force driver 31.0.15.1740 with no problems.

It's been awhile but it seems like I had to boot in safe mode, run DDU on Nvidia and Intel then reboot.

The Intel driver has to be installed first and then the Nvidia driver.  It's always a struggle to update them.

You have to download the DDU driver, just Google DDU, but be careful there are alot of fake download sites.

Here's an example I found to uninstall the Intel Driver.  The Nvidia driver uninstalls the same way.

That did not work at all

I installed the newest version of the driver via Nvidia Website (528.02). It actually does install, but the GPU shows a warning sign and doesnt work. I attached some pictures below

Here's the analysis of the BSOD when installing the Suggested Dell Driver (from 2021)

Any other ideas?

 I alr removed any dust from the inside. Is it likely that there's some kind of hardware problem with my GPU (which would be strange, as the BSOD occours since the clean Windows 10 installation)

Best, Philip

Hi Philip,

I started to experience the same issue with my XPS 15 7590 after it updated to Windows 11. Everything is exactly as you explained above and none of the provided solutions worked so far. Have you found out how to fix it?

I also have the problem that my NVIDIA GTX 1050 is not displayed in the NVIDIA system control in the BIOS of my Dell XPS 15-9560.
However, the Nvidia GTX 1050 is displayed. A GPU activity is also not displayed in the task manager. After I was sorry to invest even more time in the problem, I decided to deactivate the Intel HD Grahhics 630 in the task manager to see what my computer does.
The screen became black in the meantime, but came back shortly afterwards. And now an activity of the NVIDIA GTX 1050 was also displayed in the Task Manager with 4 percent and also in the TechPowerup GPU-Z Gafkkarten Tool where no activity was previously displayed. My video editor Sony Vegas Pro now worked much better and the occupancy CPU was now much lower and that of the Nvidia GTX 1050 was 16 %. The temperature between 50 and 65 degrees.

I leave the settings so because I don't care what Dell does for inexplicable reasons (thermal) so as not to overload the Nvidia GTX 1050. This is not user -friendly. To put a card in the system behind the Intel HD Grahhics 630 and not to be noted in BIOS either. Now I can finally work in my video editor Sony Vegas Pro without losses with Full HD projects.

Ich denke, dass Dell ein Problem mit der Wärmeabgabe der NVIDIA GTX 1050 ist, die sehr nah an der CPU liegt und somit die CPU aufgrund der Wärme der Grafikkarte nicht in Ihr Knie geht mit einer hohen Belastung, man hat das Problem einfach auf Kosten und Nutzung der NVIDIA GTX 1050 gelegt.

Ich hoffe, Sie haben auch etwas mehr Glück, Ihren PC zu benutzen.

Ich habe auch das Problem das meine Nvidia GTX 1050 in der Nvidia Systemsteuerung ind im Bios meines Dell XPS 15- 9560 nicht angezeigt wird.
Imgerätemanager wird die Nvidia GTX 1050 jedoch angezeigt. Eine GPU aktivität wird im Taskmanager auch nicht angezeigt. Nachdem ich es Leid war noch mehr zeit in das Problem zu investieren habe ich mich entschlossen einfach die Intel HD Grahhics 630 im Task Manager zu deaktivieren um zu schauen was mein rechner macht.
Der Bildschirm wurde pötzlich schwarz, kam aber kurz danach wieder. Und nun wurde auch eine Aktivität der Nvidia GTX 1050 im Taskmanager mit 4 Prozent angezeigt und auch im TechPowerUp GPU-Z Gafkkarten Tool wo vorher keine Aktivität angezeigt wurde. Auch mein Videoeditor Sony Vegas Pro funktionierte nun viel besser und die Auslastung CPU war nun viel geringer und die der Nvidia GTX 1050 lag bei 16 % . Die Temperatur zwischen 50 und 65 Grad.

Ich lasse die Einstellungen so weil es mir egal ist was Dell da aus unerklärlichen Gründen (thermischen) tut um die Nvidia GTX 1050 nicht zu überlasten. Anwenderfreundlich ist das nicht. Eine Karte im System hinter die Intel HD Grahhics 630 zu setzen und auch im Bios nicht zu vermerken. Nun kann ich endlich in meinem Videoeditor Sony Vegas Pro ohne Einbußen mit Full HD Projekten arbeiten.

Ich glaube das Dell ein Problem mit der Wärmeableitung der Nvidia GTX 1050, welche sehr nahe an der CPU liegt hat und damit die CPU durch die Wärme der Grafikkarte bei hoher Auslastung nicht in die Knie geht hat man das Problem einfach zu Lasten und Nutzung der Nvidia GTX 1050 gelegt.

Ich hoffe ihr habt auch etwas mehr Glück bei der Nutzung eures PC.