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Dell XPS 15 9570 - Factory Image File Download Location please.
I need the Dell Factory Image File Download Location for my laptop. I no longer have the recovery partition to factory restore from within my laptop after I upgraded to Windows 10 Pro and reformatted everything. Once I've downloaded it, I know I'll have trouble running it. If I want to do it from a DVD using an external DVD drive, how do I set up my BIOS so that it recognises the drive and doesn't tell me it can't locate any drive on my laptop. Thank you very much.
Oz Strine
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May 4th, 2019 06:00
This is the download to use:
https://www.dell.com/support/home/us/en/19/Drivers/OSISO/recoverytool
Which answers my question. I just had to make sure that my USB stick was the first boot by going into F2 at bootup. Thank you for your suggestions.
U2CAMEB4ME
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April 19th, 2019 04:00
@Oz Strine
Philip_Yip
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April 20th, 2019 11:00
You should use a Bootable USB and not DVDs. Follow my instructions here to Download Windows 10, make a Bootable USB, Clean Install and then use Dell Update to install your system drivers;
https://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/
Oz Strine
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April 21st, 2019 22:00
I am now using a USB which I created. However, I still don't get all the apps in the factory image such as the anti-virus software, Netflix and all the other programs. It's only Windows 10 Home plus a couple of Dell things.