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Dell XPS 15 9570 - Network card, Windows 10 power management
Hi,
I am trying to deactivate the power save mode on my Realtek USB GbE Family Controller, since after a while I loose the internet connections, but I can't find any option neither in the proprierties of the network card in 'device manager' (I can't see any power option menù) or the advanced options of power and sleep menù.
I remember that before reinstalling the system I had a wide selection of options (PCI express, Hard Drive, Monitor, etc). It is no longer available. How can I get it back?
Any support would be warmly appreciated.
Best.
D.
DELL-Cares
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November 10th, 2020 09:00
Hello, damianop.
Please try going to the Device Manager, right-click on the device, and go to Properties, then look for the Power Management tab, and disable the ¨Allow computer to turn off this device to save power¨ option.
If this does not work, please make sure to use the PC on High Performance Power Options.
damianop
25 Posts
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November 16th, 2020 00:00
damianop
25 Posts
0
November 16th, 2020 23:00
Hi everyone,
the procedure above disables the sleep mode of the Network Card and it worked for me.
Anyway it follows a link to reinstall the power options missing in Windows, it can be useful if you don't find the power options for your Network Card:
Windows Power options missing 1903
Best.
D.