Alexxxxxxxx
1 Copper

Dell XPS 15 9570 won't restart properly

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when I restart , system lights start to blink two ambers one white, what I can do is hold the power to force shutdown, I run the Intel CPU Diagnostic tools and turn out everything is ok. If somebody solved this problem please contact me <Email id removed> , thanks a lot!

Best wishes!

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Alexxxxxxxx
1 Copper

Re: Dell XPS 15 9570 won't restart properly

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I replaced the motherboard, solved the problem

View solution in original post

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Alexxxxxxxx
1 Copper

Re: Dell XPS 15 9570 won't restart properly

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Is there anybody can help....T T

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Dell-Parnoshree C
3 Argentium

Re: Dell XPS 15 9570 won't restart properly

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Hi Alexxxxxxxx,

The pattern details for XPS 9570 are listed below, the error indicates CPU failure, the motherboard needs replacement.

Blinking PatternProblem Description Suggested ResolutionAmber White
2
1
CPU failureReplace the system board.
2
2
System board failure (included BIOS corruption or ROM error)Flash latest BIOS version. If problem persists, replace the system board.
2
3
No memory/ RAM detectedConfirm the memory module is installed properly. If problem persists, replace the memory module.
2
4
Memory/ RAM failureReplace the memory module
2
5
Invalid memory installedReplace the memory module
2
6
System board/ Chipset errorReplace the system board.
2
7
LCD failureReplace the LCD module.
3
1
CMOS battery failureReplace the RTS battery.
3
2
PCI or Video card/ chip failureReplace the system board.
3
3
BIOS Recovery Image not foundFlash latest BIOS version. If the problem persists, replace the system board.
3
4
BIOS Recovery Image found but invalidFlash latest BIOS version. If the problem persists, replace the system board.
3
5
Power Rail FailureFlash latest BIOS version. If the problem persists, replace the system board.
3
6
SBIOS Flash CorruptionFlash latest BIOS version. If the problem persists, replace the system board.
3
7
ME ErrorFlash latest BIOS version. If the problem persists, replace the system board.

Dell-Parnoshree C
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Alexxxxxxxx
1 Copper

Re: Dell XPS 15 9570 won't restart properly

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I replaced the motherboard, solved the problem

View solution in original post

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Moderator
Moderator

Re: Dell XPS 15 9570 won't restart properly

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Alexxxxxxxx,

 

Thank you for the update.

 

 


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