pettkj
1 Copper

Dell XPS 9570 Bluescreen while connecting rj45 to WD16 Dock

Hi, the subject says it all. I have a fresh install of windows with all newest bios, drivers and firmware.

The docking works fine until i plug the ethernet cable in, then my keyboard, mouse etc starts disconnecting and connecting all the time before the laptop goes in bluescreen mode. Any tips ?

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2 Replies
jphughan
5 Rhenium

Re: Dell XPS 9570 Bluescreen while connecting rj45 to WD16 Dock

Title doesn't quite say it all since there's no such thing as a WD16 dock.  Did you mean the WD15 or the TB16?  But either way, have you updated the Realtek USB Ethernet drivers for the dock as well as the dock firmware?

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pettkj
1 Copper

Re: Dell XPS 9570 Bluescreen while connecting rj45 to WD16 Dock

Yeah sorry. TB16. Yeah, all that is updated 

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