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Driver suggested by support does not match my video card.
Hi Community,
I just received my splendid XPS 9710 with the "490-BGUF : NVIDIA(R) GeForce RTX(TM) 3060 6GB GDDR6 [70W]" video card. I now open the SupportAssist or online Support Driver update and I get a "NVIDIA GeForce RTX 3050/3056 Graphics Driver" urgent update to be applied. I don't have an RTX 3050/3056 on my laptop. Wondering why I get such recommendation?
Current driver installed is:
GEFORCE GAME READY DRIVER
Version: 497.09 WHQL
Release Date: 2021.12.1
Operating System: Windows 10 64-bit, Windows 11
Language: English (US)
File Size: 830.51 MB
I found this driver on NVidia website matching the "RTX 3060 Laptop". I could have install the studio driver as well depending on what I do recently. How can I prevent from receiving 3050/3056 update recommendations?
Charles
charles.labranche
8 Posts
0
December 13th, 2021 06:00
Yeah, its a bit what I want.....Dell to address this
etergen
1 Message
0
December 13th, 2021 06:00
This happens to me as well. The update ends up failing, presumably because it’s the wrong driver. Hopefully Dell will address this.
TheZombie2
1 Message
0
December 14th, 2021 12:00
Same issue here.
cthrgef
4 Posts
0
December 15th, 2021 11:00
I have same problem. It appears Dell has removed the driver from the download site but SupportAssist and Command Update both still think it is a required download. Is there a way to remove it? It does fail if attempt to install it is made, but it stays in the queue.
DELL-Jesse L
Moderator
Moderator
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17K Posts
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December 29th, 2021 05:00
Click here to download the driver.