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GOODIX UPdate on XPS 9570 not possible
XPS 9570 will not update to the latest driver Version 3.31.30.100, A07
Current version is 2.1.32.700 - deleting only reinstalls the same older driver.
i have previous issues with the fingerprint working as others have reported but that was OK after subsequent W10 updates and is working with older driver.
is there more info on this driver?
thanks.
Mary G
4 Operator
4 Operator
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20.1K Posts
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April 16th, 2020 08:00
You must get the drivers from Dell Downloads, not the software maker. Dell customizes drivers for your exact motherboard and are rarely updated. When they are updated they are updated by Dell. Here's your latest driver which is the one you have-
https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=6cpkf&oscode=wt64a&productcode=xps-15-9570-laptop
wallyec
7 Posts
0
April 18th, 2020 05:00
thanks - but the driver was released by DELL for my system
Find a driver for your XPS 15 9570
https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=5t68t&oscode=wt64a&productcode=xps-15-9570-laptop
Version: 3.31.30.100 ,A07
Last Updated Date: 14 Apr 2020
File Name: Goodix-Fingerprint-Sensor-Driver_5T68T_WIN64_3.31.30.100_A07.EXE
JohnWaters001
1 Message
0
May 21st, 2020 13:00
Don't bother with this version. It broke Windows 10 fingerprint login on Precision 5540. After update, it just kept suggesting fingerprint sensor needs to be clean. Had to rollback to prior driver version.
wallyec
7 Posts
0
May 22nd, 2020 12:00
Have you seen this catalog of updates - i have had time to try anything.
https://www.catalog.update.microsoft.com/Search.aspx?q=Goodix+
Novascreen
1 Message
0
June 2nd, 2020 07:00
https://www.dell.com/support/home/en-ca/drivers/driversdetails?driverid=kp8nd&oscode=wt64a&productcode=xps-15-9570-laptop
There is a new driver (Version 3.31.30.110, A08) and the problem persists. After installing it Windows Device Manager still shows 2.1.32.800 as the driver version.
I'm on an Insiders build of Windows 10 and my fingerprint sensor stopped working, I was hoping a driver update might fix it, but the driver isn't updated.
wallyec
7 Posts
0
June 17th, 2020 12:00
i just upgraded in the FAST RING (DEV) W10 Build 20150 (pre-release 2006-1734) and the FINGERPRINT Scanner is working!
GOODIX Driver: 2.1.32.800
What changed??
Wally
wallyec
7 Posts
0
June 22nd, 2020 08:00
Broke again! not sure what changed - MS EDGE and a few other programs, ...?