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June 3rd, 2022 07:00
How to turn off internal Bluetooth and use a USB Bluetooth Dongle
I wish to disable the internal bluetooth radio in my Dell XPS 15 9500 using Windows 11. Instead I will be using it with a TP-Link USB500 USB Bluetooth Adapter.
How do I go about disabling the Bluetooth radio. I have the USB Bluetooth Adapter plugged in but there is a yellow triangle with exclamation point in it so I believe there is a conflict.
Thanks in Advance.
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DELL-Cares
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June 3rd, 2022 07:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
XPS_Man
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June 3rd, 2022 14:00
Keep the USB adapter disconnected
Open Device manager > Bluetooth > Expand. Right Click your internal bluetooth device and choose disable.
Now you can connect your Bluetooth dongle and since system's internal Bluetooth is disabled you can use your dongle.
I don't have this model handy, but I believe BIOS also has an option of Turning Bluetooth off.
Reboot to BIOS (F2) >> Wireless >> Wireless Device Enable >> Enable or disable internal WLAN/Bluetooth devices.
First method is better and it allows to enable/disable without booting to BIOS every time.