Setting up new XPS 15 here. Something has changed in Windows since I last set up a new PC. Every time the screen goes off, I have to touch fingerprint reader to get back in. (Note that this is not sleep, just screen turning off.)
The appropriate section in Sign in options -- "Require sign-in" is grayed out and says "Windows Hello is preventing some options from being shown".
How do I stop it from requiring fingerprint every time the screen turns off?
-Forum Member since 2016 -I do not work for Dell -A user helping other users -If you like an answer please click on thumbs up -If a reply is a solution to your problem please click on Accept as Solution Gaming on a home built with MSI B-450M Pro-VDH Max budget build with an Athlon 3000G Real work on a Latitude E5430