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Reset/Wipe my Dell XPS 15
I have sold my Dell XPS to someone. I want to wipe it so any details of mine won't be on the laptop. Basically, I want the new owner to turn the laptop on and go through the same process I did when I bought it, so I don't want to wipe the windows installation etc. I tried pressing F8 but nothing happened. Any help appreciated.
JOcean
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May 31st, 2019 05:00
The following Dell support pages should help, especially the second link.
https://www.dell.com/support/article/us/en/04/sln147555/how-to-restore-the-dell-factory-image-with-dell-backup-and-recovery?lang=en
https://www.dell.com/support/article/us/en/04/sln130027/factory-reset-restore-or-reinstall-microsoft-windows-on-a-dell-computer?lang=en
jphughan
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May 31st, 2019 14:00
@alkemy007 the method suggested by @JOcean above might restore an older version of Windows than you're running. You might therefore prefer to use the Reset function built into Windows itself, which is explicitly designed for this purpose. More info here: https://support.microsoft.com/en-us/help/4026528/windows-10-reset-or-reinstall
You would want to use the Reset option (not Reinstall) and then select the "Remove everything" option, which will perform a clean installation of the existing OS but will NOT preserve any of your applications or files.