Start a Conversation

Unsolved

M

1 Message

700

February 9th, 2019 05:00

TB16 displayPorts don't work

Hello everyone.

I bought the tb16. Installed bios and other updates that were discribed in users manual for tb16 dock station.

Then i connected my 2 benq bl2423pt monitors and plugged dock station to my xps 13 9360 laptop, and nothing happened. 

Monitors remain out of signal. Intel  graphics application said something about dsplayPort configuration, but i cannot do anything there. I tripple checked everything and don't know what to do.

May be you have any ideas how can i fix this.

9 Legend

 • 

14K Posts

February 9th, 2019 07:00

If the other devices of the TB16 are being discovered properly (Ethernet, audio, and the USB hub), then it’s probably a bad dock. I’ve seen a few threads like this about non-functional video outputs here before and the fix was always a dock replacement.

No Events found!

Top