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October 12th, 2018 20:00

WinDBG Dump (XPS9550) Dell Update + NOD32 PCI Power state

Something Something brand new install power state pci error (I still dont have Intel HD DSP driver after dell update sound driver had to be installed manually.)

 

Microsoft (R) Windows Debugger Version 10.0.18239.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 17134 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff802`6661a000 PsLoadedModuleList = 0xfffff802`669c8290
Debug session time: Fri Oct 12 21:05:56.112 2018 (UTC - 5:00)
System Uptime: 0 days 5:58:16.933
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.......
Loading User Symbols

Loading unloaded module list
.................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {4, 12c, ffffa68cdd831040, fffff80268a68c50}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for igdkmd64.sys - 
Implicit thread is now ffffa68c`dd831040
Probably caused by : pci.sys

Followup:     MachineOwner
---------

nt!KeBugCheckEx:
fffff802`667c3490 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff802`68a68c20=000000000000009f
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffa68cdd831040, The thread currently holding on to the Pnp lock.
Arg4: fffff80268a68c50, nt!TRIAGE_9F_PNP on Win7 and higher

Debugging Details:
------------------

Implicit thread is now ffffa68c`dd831040

KEY_VALUES_STRING: 1


STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  17134.1.amd64fre.rs4_release.180410-1804

SYSTEM_MANUFACTURER:  Dell Inc.

SYSTEM_PRODUCT_NAME:  XPS 15 9550

SYSTEM_SKU:  06E4

BIOS_VENDOR:  Dell Inc.

BIOS_VERSION:  1.7.0

BIOS_DATE:  02/23/2018

BASEBOARD_MANUFACTURER:  Dell Inc.

BASEBOARD_PRODUCT:  0X2P13

BASEBOARD_VERSION:  A00

DUMP_TYPE:  1

BUGCHECK_P1: 4

BUGCHECK_P2: 12c

BUGCHECK_P3: ffffa68cdd831040

BUGCHECK_P4: fffff80268a68c50

DRVPOWERSTATE_SUBCODE:  4

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bc9a506

MODULE_NAME: pci

FAULTING_MODULE: fffff80f9ddc0000 pci

CPU_COUNT: 4

CPU_MHZ: 900

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: C2'00000000 (cache) C2'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-I1H0FT9

ANALYSIS_SESSION_TIME:  10-12-2018 22:03:21.0292

ANALYSIS_VERSION: 10.0.18239.1000 amd64fre

DPC_STACK_BASE:  FFFFF80268A68FB0

STACK_TEXT:  
fffff802`68a68c18 fffff802`66855b1a : 00000000`0000009f 00000000`00000004 00000000`0000012c ffffa68c`dd831040 : nt!KeBugCheckEx
fffff802`68a68c20 fffff802`66aa15e6 : 00000000`00000002 00000032`0d2bbd00 00000000`00000003 fffff802`68a68e60 : nt!PnpBugcheckPowerTimeout+0x8a
fffff802`68a68c80 fffff802`666f7d29 : ffffde08`7c8c7430 00000032`0d2bbd00 ffffde08`7c8c7470 fffff802`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16
fffff802`68a68cb0 fffff802`666f6c67 : 00000000`00000002 00000000`00000000 00000000`0022550d 00000000`00000019 : nt!KiProcessExpiredTimerList+0x159
fffff802`68a68da0 fffff802`667ca3e5 : 00000000`00000000 fffff802`65199180 ffffde08`79b7f490 fffff802`66fcfcb0 : nt!KiRetireDpcList+0x4c7
fffff802`68a68fb0 fffff802`667ca1e0 : fffff80f`a35f2901 fffff802`66f704e6 00000000`00000000 ffffa68c`df89fb01 : nt!KxRetireDpcList+0x5
ffffde08`79b7f3d0 fffff802`667c9b15 : 00000000`00000101 fffff802`667c52b1 fffff80f`a35f2930 fffff802`66fcfcb0 : nt!KiDispatchInterruptContinue
ffffde08`79b7f400 fffff802`667c52b1 : fffff80f`a35f2930 fffff802`66fcfcb0 ffffa68c`00000000 00000000`00000000 : nt!KiDpcInterruptBypass+0x25
ffffde08`79b7f410 fffff80f`a3617468 : fffff80f`a35f2930 ffffde08`79b7f6a0 ffffa68c`e5fde006 fffff80f`a3549060 : nt!KiInterruptDispatchNoLockNoEtw+0xb1
ffffde08`79b7f5a0 fffff80f`a36185ea : ffffa68c`e1d03010 fffff80f`a3549100 00000000`00000050 ffffa68c`00000003 : igdkmd64!hybDriverEntry+0x142288
ffffde08`79b7f730 fffff80f`a359c058 : ffffa68c`50560045 ffffa68c`00200000 ffffa68c`e1d40610 ffffa68c`e19da470 : igdkmd64!hybDriverEntry+0x14340a
ffffde08`79b7f7c0 fffff80f`a359eee3 : ffffffff`fd050f00 00000000`00000000 ffffa68c`df949000 00000000`00000002 : igdkmd64!hybDriverEntry+0xc6e78
ffffde08`79b7f8b0 fffff80f`a35673f8 : ffffa68c`e1dd4001 00000000`00000a01 ffffffff`ff676980 fffff80f`a359ec30 : igdkmd64!hybDriverEntry+0xc9d03
ffffde08`79b7f920 fffff80f`a353ce3d : 00000000`00000000 ffffa68c`e1ddb000 ffffa68c`ddf8e060 ffffa68c`e42501a0 : igdkmd64!hybDriverEntry+0x92218
ffffde08`79b7f9a0 fffff80f`a348871f : fffff80f`a3550d00 ffffa68c`dfc00000 00000000`00000000 ffffa68c`dc4d0bf0 : igdkmd64!hybDriverEntry+0x67c5d
ffffde08`79b7f9d0 fffff802`666a950c : ffffa68c`e3260a50 00000000`00000000 ffffa68c`00000000 00000000`0000000d : igdkmd64+0x1871f
ffffde08`79b7fa10 fffff802`66670e35 : 00000000`00000400 ffffa68c`dd068700 fffff802`666a93e0 00000000`0000000d : nt!IopProcessWorkItem+0x12c
ffffde08`79b7fa80 fffff802`6668d4f7 : ffffa68c`dd068700 00000000`00000080 ffffa68c`dc497100 ffffa68c`dd068700 : nt!ExpWorkerThread+0xf5
ffffde08`79b7fb10 fffff802`667ca906 : ffffbb81`a4cc0180 ffffa68c`dd068700 fffff802`6668d4b0 00000000`00000c28 : nt!PspSystemThreadStartup+0x47
ffffde08`79b7fb60 00000000`00000000 : ffffde08`79b80000 ffffde08`79b79000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


THREAD_SHA1_HASH_MOD_FUNC:  0d9462bf02ca7b436ebf80482740659d1e03a121

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  788e3795c583bf84864c62669f49596d4579bf54

THREAD_SHA1_HASH_MOD:  690b87b293611ad08abd875321399f2ab83f514c

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  10.0.17134.254

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x9F_4_igdkmd64_IMAGE_pci.sys

BUCKET_ID:  0x9F_4_igdkmd64_IMAGE_pci.sys

PRIMARY_PROBLEM_CLASS:  0x9F_4_igdkmd64_IMAGE_pci.sys

TARGET_TIME:  2018-10-13T02:05:56.000Z

OSBUILD:  17134

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-09-19 22:40:30

BUILDDATESTAMP_STR:  180410-1804

BUILDLAB_STR:  rs4_release

BUILDOSVER_STR:  10.0.17134.1.amd64fre.rs4_release.180410-1804

ANALYSIS_SESSION_ELAPSED_TIME:  c67

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_4_igdkmd64_image_pci.sys

FAILURE_ID_HASH:  {ae1b276f-5bd5-aa86-3869-a59238127e2f}

Followup:     MachineOwner
---------

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