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November 24th, 2021 09:00

Windows 11 upgrade, now Touch Pad intermittent after sleep.

I have an XPS 15 7590. I upgraded to Windows 11, two weeks ago. Since then my touch pad is intermittent when opening the lid from sleep. The touch pad cursor is very hesitant, and touch pad clicking does not work.  The only solution is to restart the laptop every time - pain.  This is what I have done so far to attempt to fix the problem: 

> Reinstalled touch pad driver. 

> Ran Dell updates and installed new BIOS. 

>  Cleaned laptop with "Restoro".

 I never had this problem with Windows 10. 

Any suggestions? Many thanks !  

 

August 12th, 2022 01:00

We had the same problem in our family with laptops from different producers (Dell, Lenovo). Nothing helped, until I found advice that helped: DISABLE GESTURES in touchpad settings. Now everything works well.

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June 5th, 2023 13:00

I also have this problem.

Its not that the mouse pad becomes intermittent. It that it loses sensitivity,
So you really have to press hard to get the mouse to work - which in effect is unworkable.

 

This is the an high end laptop but its inability to sleep correctly and not drain the battery is really poor and the mouse pad to be effectively unusable after a sleep is beyond annoying.

I had this problem on Windows 10 and also on Windows 11.

 

 

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