XPS 13 7390 2-in-1: What driver do I have to add when reinstalling windows?

Okay, so I have a Windows image that I downloaded. I put it on a USB disk. When I try to install I get the famous "a media driver is missing" error.

I tried to download the chipset driver, unzip it on another USB stick, but that doesn't help. I also tried the serial i/o driver. Either I made a mistake doing it or I need some other driver.

Can someone please tell me what driver I need to make my Windows installable?

Also, there are 3 Windows 10 professional iso images to download, what is the difference?

Note: I also tried the recovery tool; that didn't work. I had an error while unzipping a file. I would rather stick with the iso images, it looks more reliable.

Thank you.

Responses(3)

C

chiefster2

13 Posts

0

December 24th, 2019 10:00

I did just that and I had no such issues, I could just install from USB stick fine and didn't have to provide any special drivers during installation. How did you create the USB stick? I used the media creation tool from Microsoft: https://www.microsoft.com/en-us/software-download/windows10

JOcean

9 Legend

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12.2K Posts

0

December 24th, 2019 10:00

Have a look at this video. I believe it answers your question.

Saltgrass

3 Apprentice

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4.3K Posts

0

December 24th, 2019 10:00

That system is a little different from other systems but I assume the drive it is using is NVMe. You may need the F6 Floppy drivers which you can get from Intel and have them available during the initial install.

Check for the correct version use the option for the F6 floppy SATA drivers.

https://downloadcenter.intel.com/download/29094/Intel-Rapid-Storage-Technology-Intel-RST-User-Interface-and-Driver?product=35125

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