4 Posts
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2134
XPS 13-7930 2 in 1, close lid, rebooting after period of time
Hello everybody,
I have this issue, after I close the lid and don't use the laptop for 2 hours, when I open the lid, it performs a full boot as if it was previously shut down. I updated the bios to the latest version and blocked sleep from bios. The same issue still happens. The laptop just performed a full boot after closing the lid and opening it within a few minutes.
Thank you
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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October 3rd, 2019 08:00
If Block Sleep is OFF in the BIOS, the fault is most likely within the Windows 10 Power settings for the action of the lid. I have my lid set to, "Do nothing".
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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October 7th, 2019 05:00
Awaiting a response to my previous reply.
flip we
4 Posts
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October 7th, 2019 13:00
Hi Chris,
I'm sure that was set as you suggest but I modified it sometime along the way. I will set it as shown and come back with feedback.
Thank you
DELL-Cares
Moderator
Moderator
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25.7K Posts
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October 7th, 2019 17:00
Sure. Do let us know we will be glad to assist.
-Mellisa
flip we
4 Posts
0
October 8th, 2019 05:00
That worked, thank you.
I'm curious, however, if I allow sleep should it perform a full boot on wake up? That's what seemed to happen when sleep was allowed.
Best,
Mihai