4 Posts
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1807
XPS 13 9343, screen
My Dell XPS 13 9343 2015 with Windows 10 sometimes does this when I open it. But after I close it and open it again it works just fine. Or sometimes it happens if I wake it up instantly after he goes to sleep mode image
Child_of_Bhaal
1 Rookie
1 Rookie
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20 Posts
1
May 18th, 2020 14:00
Could be a driver issue, but those lines to me could indicate a hardware fault. Run the LCD Built-in Self-Test.
kingdragos
4 Posts
0
May 23rd, 2020 10:00
another update: i checked again and saw more driver updates, after updating it solved the lines.
kingdragos
4 Posts
0
May 23rd, 2020 04:00
i just finished the test and everything is good, I'll update the drivers
kingdragos
4 Posts
0
May 23rd, 2020 06:00
update: i installed the dell support service and updated the drivers, now it only happens sometimes when I restart my laptop, it doesn't affect performance, doesn't happen when the laptop is on, i think reinstalling windows will solve it, but it's not irritating and happens rarely.