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12530
XPS 13 9350, WiFi keeps disconnecting
My WiFi keeps dropping out and saying its connected but no internet. I disconnect and reconnect all the time and this solves it for a short while. I have also undated the drivers and troubleshot the problem and it says that the default gateway isn't available. This fixes it again but a few minutes later it will drop out again.
MR-HAKIM-HAKIMY
3 Posts
2
October 13th, 2019 23:00
I had the same problem , thanks to a comment that sort the problem out.
Device Manager--> Network adaptor-> Killer wireless, right click Properties--> Advanced--> Wireless mode , change the value to 03-11b/g .
That's all you have your wifi fixed .
I m using it for a month now no disconnection whatsoever.
Thank you
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
0
March 15th, 2019 06:00
Before we can begin to troubleshoot, contact DELL-Cares via a private message with the PC service tag number and all of your troubleshooting.
black ball
1 Message
0
August 10th, 2019 17:00
I have the exact same problem. Any fix ?
DELL-Jesse L
Moderator
Moderator
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17K Posts
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August 12th, 2019 10:00
black ball,
Click my name and private message me the pc service tag number.
sgg123
1 Message
0
January 28th, 2024 12:01
Hi, I am having the same issue, can anyone help with an up-to-date answer? I tried
MR-HAKIM-HAKIMY's solution but my driver options do not present the 'Wireless mode' option.