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XPS 13 9360 Boot Configuration Data Blue Screen
Yesterday I used the computer without problem. Last night started getting and instant blue screen:
"Recovery
Your PC/Device needs to be repaired
The Boot Configuration Data file doesn't contain valid information for an operating system.
File: \BCD
Error Code: 0xc0000098"
The other issue I've intermittently had is every once and a while I would get a BitLocker error on startup where it was asking for the key. All I had to do was turn it off/on again and it would boot as normal.
Now I'm just fighting the BCD error.
I have followed all of the Dell/Microsoft articles on this error. I am able to boot from a Windows 10 Install DVD, automatic startup repair cannot fix the error.
In the Command Prompt the BOOTREC commands do nothing. I cannot switch to the C:\ Drive.
In DISKPART, LIST VOL and LIST DISK there is nothing but the DVD drive listed.
When I try Reset this PC, Keep my files, I get this error:
"Reset this PC
The drive where Windows is installed is locked. Unlock the drive and try again."
Inside the BIOS (2.7.1 btw) when I select "Add Boot Option" I am able to traverse the directories and select bootx64.efi. Also under Dell Diagnostics the Hard Drive passes the test.
I have ordered an external PCIe to USB adapter to see if I can plug it into my desktop to get the data off, but I have to wait until tomorrow.
If I am overlooking something I would appreciate any advice.
Only other item of note is I don't remember ever turning on BitLocker. This computer does have the Absolute LoJack for Laptops on it and was wondering if that somehow is related.
Thanks in advance.
Loungesong