XPS 13 9370, USB Type-C to USB-A adapter?

jphughan,

Let me verify on this specific system. I was looking at this link. After looking at the link it does not refer to the xps 9370.

Adapter

Pegasus75,

Unfortunately, they are not included. They are sold separately.

@DELL-Jesse L, are you 100% certain about that?  Dell explicitly confirmed at CES that the XPS 13 9370 would come with a USB-C to USB-A dongle, and this has also been mentioned in various reviews of the system -- and none of those sources have indicated that this only applied to US systems.  Although if that is in fact the case, that's very disappointing.  It's not as if users outside the US have fewer USB-A peripherals, after all.

@Pegasus75, if you haven't heard of them before and Amazon UK carries them, check out Anker products.  It's easiest to shop the products on Anker's own website and then search the model code on Amazon, which as near as I can tell is their only retail partner.  I became a big fan of theirs based on their USB battery packs, wall chargers, and cables, but they also have some USB-C accessories you may find useful.  They certainly have a basic USB-C to A dongle that I already own, but they also have things like a USB-C to A multi-port hub and even "mini-docks" that include some combination of a few USB-A ports, a media card reader, Gigabit Ethernet, and an HDMI output (up to 4K only @ 30 Hz due to current USB-C limitations).  And some also include the ability to pass through power from the system's AC adapter that you would attach to this device.  That's admittedly less of a need on a system like this that has multiple USB-C ports, but that capability carries the additional benefit of turning the mini-dock itself into a powered rather than unpowered USB hub.

I just received an XPS 13 9370 from the Dell Outlet Store and despite all the reports and the information in this thread it arrived without a usb c to a adapter in the box.

Both live chat and phone support told me that the laptop comes without the adapter, who should I believe to?

Very disappointed, not for the cost of the adapter per se but for the lack of clarity.

Mine also came with an adapter, but I'm a business customer so maybe that's the cause? On the other hand the unboxing videos on YT all seem to have the dongle in the box.

Same here, I just recived my Dell Xps 13 without the adapter which is unfortunate. 

From DELL OUTLET STORE

You bought it from Dell outlet or dell main site ? Thanks

We bought it directly from Dell through a quote from our Sales Account Manager.