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XPS 13 9370, Ubuntu 16.04, webcam not detected
Hi !
I can't use my webcam, it is not considered as a detected device. Anybody as the same issue? Any clues about this kind of problem? I'm running Ubuntu 16.04, my system and my BIOS are up to date.
Thank you in advance.
etiennesamson
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July 10th, 2018 02:00
Hi @Dell-Alan D
Thank you, the patch seems to be available right now and work as expected.
Thank you so much for your support.
tambua
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June 3rd, 2018 11:00
It is a firmware problem.
The webcam works well under w10.
Someone here posted a fix, but I saw that Dell engineers are working on it. So we must expect for a linux solution.
Dell-Alan D
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June 4th, 2018 03:00
Hi @etiennesamson, Cannonical has a patch to resolve this issue that is due to be released on the 6th June.
Alan
etiennesamson
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June 4th, 2018 12:00
Thank you Alan for your support.
I'll get back to you when the patch will be installed. To notify if everyrhing runs as expected.
Thank's
marychin
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June 13th, 2018 17:00
Hi Alan,
Can we have the link to the June-6th patch please?
Cheers.
Dell-Alan D
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June 14th, 2018 01:00
Hi @marychin, the patch has been delayed with no ETA. This article suggests trying the following -
XPS 9360 / 9370: Camera Non-Functional with 1.50 Firmware in Ubuntu 16.04 | Dell US
sudo apt-get install --install-recommends linux-generic-hwe-16.04
xserver-xorg-hwe-16.04
sudo apt-get install cheese
I hope this helps.
Alan
Dell-Alan D
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July 10th, 2018 07:00
Hi @etiennesamson, it's great to hear it's resolved the issue. Thanks for the update.
Alan