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XPS 13 (9380) heats while rechargin
Hii, I just purchased my XPS 13 9380 model, when I connect the charger, the charger and the laptop heats up, the charger's temperature reached 100 Feh./ 38 Celsius.
The laptop heats up also, the fan gets so noisy, even my wifi stops working while this happens.
I contacted the support, they updates all the drivers but the problem didn't resolve.
another problem, that I feel electrical tingling when I touch the laptop, while it is connected to a monitor (HDMI connection) and without being connected to the charger, is this normal?
DELL-Cares
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October 10th, 2019 03:00
Thank you for posting and for sending the service tag information via private message. We have opened a case and will be responding to you privately.