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March 23rd, 2021 13:00
XPS 15 7590 Color Management
Dear Community,
I am writing because I am quite lost due to my color problem. I own a great 7590 with 4K touch display. Right after the beginning (one and a half year ago) I had an issue with the color management / display. The red color was very very bright. Red & Orange color looked like you took the wrong medicine. Much too bright and shiny. I contacted the support and got a solution ... to use Premier Color. When selecting the 709 profile it looked as expected. My system ran fine than for 14 months.
Now (some days ago) I have the problem again. But Premier Color is not working any more for this. Maybe it is caused by latest updates of Windows 10 and or Nvidia graphics driver updates. I reinstalled the lates drivers and Premier Pro from MS Store. Without any changes. Maybe something is wrong too in color management. I tryed to select several ICC profiles - without any changes. (Using an external display - everything works fine.)
Unfortunately my support ended and I am not able to get official help. Does someone has this problem too? Maybe even a solution or workaround? (I am afraid to reset my system because all tools and settings are working fine.)
Thx in advance for your help.
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jeroen_v
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June 22nd, 2021 08:00
I have the same problem. I worked on my 7590 for half a year using DPC. No problem at all. I updated windows (20h2) and now I'm in a color carnaval.
I spoke to Dell support 3 times. reinstalled Windows multiple times, updated the drivers, and even bought a calibration tool. Result: nothing.
Dell has no answer to this problem. Every review site says Dell has the bests screen out there but the only thing I experience is color drama. Oversaturated, too much contrast.
Please, please Dell help all UHD users with this!