Start a Conversation

Solved!

Go to Solution

333

September 1st, 2022 17:00

XPS 15 7590, WD22TB4, U4320Q USB downstream ports not working

Hello,

I never had this U4320Q USB downstream port problem when I was connecting the U4320Q to my Dell OptiPlex desktop.

I was trying to use the USB downstream ports on my U4320Q monitor, but they're not working. I tried connected it to the USB/TB4 port on my XPS 15 7590 but it only shows up as a USB-C monitor that way. When I connect my XPS 15 7590 to my Dell WD22TB4 dock using the TB4 cable, then connect the U4320Q to the WD22TB4 using DP-to-DP cable for video and USB-C-to-USB-C for data, it still won't work. The USB device will show up in my Device Manager as a "Universal Serial Bus devices --> Billboard device" but won't let me connect any downstream devices. Any help would be appreciated since the docking station only has three USB-A ports on it and I need more than that.

Thanks

2 Posts

September 1st, 2022 18:00

Had to flash the firmware on my dock but it came back

No Events found!

Top