same problem in here.
Very often while simply using the laptop, the screen is feezing, sometimes with a transient and then a black screen, sometime just the screen is freezing, sometimes screen freezes with stripes ... it's a terrible experience. I did all the updates, even tried to restored windows and starting all over from scratch, but still i have the same problem.
Did you find a solution ?
The same here. I brought my xps 15 9560 this February. Frequent crashing started from May. Games are fine for my laptop but several power point and Chrome pages can freeze the screen. But the music kept playing for a while before everything stopped working. I have update all drivers. SupportAssist scan hardware shows pass every time. Did you find a solution?
After I found out that this issue affected many people with also older modells (my post: https://www.dell.com/community/XPS/Dell-XPS-15-1970-crashes-in-game-GPU-86-degree-celsius/m-p/608628...). This is not appropiate for a 1700€ notebook. I made use of my right to return and shiped the laptop back to dell (Customer service was very well). I have bought the MSI GS65 stealth thin (2018), it looks very nice and has also an infinity display. The nvidia geforce 1060 works perfect...
Try monitoring CPU and GPU temperatures, clock frequencies, and throttling flags using HWinfo64, to see if the temperatures are too high and if you have thermal or power-limit throttling prior to freeze. You may need to clean dust from the fans or/and undervolt, repaste...
Freezing/crashing isn't normal - the laptop should downthrottle instead even if cooling isn't working best. Try rolling back the Intel DPTF driver.
I have the Same Problem. Xps9560 crashes alot when using graphic intensive Software Like Games or 3d rendered Software. I try mutiple solutions but Problem seems to continue.