Unsolved
2 Posts
0
344
XPS 15 in Constant Restart
This morning my XPS 15 was working just fine. I left for a couple of hours and when I returned, it would not connect to WiFi and when I checked, it didn't recognize any WiFi, even though there are currently two WiFi options available. All other machines are fine.
I rebooted the machine and it has been churning on "Restarting..." for over a an hour. My warranty ended this past July (aaach!).
Any recommendations? When I called Dell service, they quoted me several options that hovered around $200-$300 for adding warranty. But the guy did say that using my Windows Recovery Drive wouldn't help.
Jeff
JeffD in Hsv
2 Posts
0
October 30th, 2019 03:00
I finally got it to boot up. I think that I may have never actually turned it off. I finally just held the button down a very long time and left it off for a while. Then when I tried restarting, it came right up and all was well. I still can't explain why it was just stuck in "restart...".