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794
XPS 9530 BIOS Update Utility Does Not Run (No UI, No Error)
Every time I try to run the updater, I get the elevated permission request and it only shows up in task manager for 2 seconds before it quits with no UI or error message.
Note that I have a modified A09 BIOS, Windows 10 Build 18362.86, and a BCM94352Z wifi card instead of the original one, but none has been an issue previously.
wu000168
3 Posts
0
May 8th, 2019 13:00
The update runs successfully on DOS.
DELL-Justin C
4 Operator
4 Operator
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783 Posts
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May 8th, 2019 16:00
@wu000168,
There may be a 3rd party service preventing the run. What happens if you boot to safe mode and run from there?
If it runs from safe mode then you'll need to launch MSCONFIG and eliminate or manage your startup services.
wu000168
3 Posts
0
May 8th, 2019 17:00
It doesn't run in safe mode either. Same behavior
DELL-Justin C
4 Operator
4 Operator
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783 Posts
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May 9th, 2019 16:00
@wu000168,
Understood. You may also try:
1. Running the package in compatibility mode
2. Starting the program VIA 'run as administrator'
3. Try running an SFC /scannow from elevated command prompt and see if that fixes any Windows problems. If so, then try the program again
That's the best I got for you. If these things don't help then it's a Windows issue that is beyond my scope to find.