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April 15th, 2019 10:00

XPS-9570 Motherboard eletric noise when plugged and constant freezing

Hi,

My XPS 9570 was freezing for 2 seconds and everytime it froze, a high pitched noise come out from the motherboard. Always happened when plugged on the wall.

Called Dell, and two days later, they replace the motherboard. Nice.

Now, it's happening again! Continues freezing for 2 seconds and the motherboard still have some noise when plugged.

Is anyone facing this problem and have a solution?

This notebook was suposed to be a premium one... I do regret not buying a Mac.

8 Posts

May 11th, 2019 23:00

My computer (xps 9570) has frozen 3 times since I bought it in April this year. First time I had to recover Windows and start everything from the beginning. Second time only touchpad stopped working. Third time during youtube watching. The electric noise you mentioned I can hear too, especially when plugged in. Is this normal? I don't know. All hardware tests passed.
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