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Disabling C-state makes sense to me. My laptop only freezes when it is idle. It isn't even a consistent freeze. It will work for days without an issue, then it locks up. What is really annoying in my use case, is I run virtual machines, which means I have to reboot those as well.
Fingers crossed this works. Thanks for posting.
Is there any support case on Dell side to handle the problem and maybe release some Bios update or something like this?
I mean, disabling C-States is not really a useful solution since it lowers battery runtime significantly.
I have installed a Linux and have the same problem on an XPS 13 9380. All browsers with Chromium as base the error occurs very often.
If the USB c is a docking station it gets even worse.
I have tried the tips in this thread. Unfortunately without success.
I agree with you Catscratch29. In my case I am typically connected to the power supply, and can live with disabling C-States. The battery drains pretty quickly when not connected.
The Lenovo laptops were on my shortlist ( of 2) laptops to purchase. As this is the 2nd Dell laptop I have had 'issues' with. Lenovo will be top of the list when I am ready to replace the XPS15. No doubt Lenovo computers have their own issues, but I am getting a bit tired of having to 'fix' problems that Dell should address.