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dynamox
6 Gallium

SMTP server password requirement and testing email functionality

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1) XtremIO GUI insists that i specify username and password for SMTP server. My SMTP server does not require credentials when being accessed from internal networks.  How do i get around that ?

2) Is there a way to test email functionality ?

Thanks

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Hennie1
1 Nickel

Re: SMTP server password requirement and testing email functionality

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Hi,

We do have a Knowledge base article for this issue, (Email server requires user and password authentication in XtremIO 4.0.0 Article Number:000205058 Version:2)

https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000001ONF

Kind Regards

Hennie Nel

Field Support Specialist

Customer Services

Hennie.nel@emc.com

Business: (+2711) 581-0000

Mobile: (+2782) 556-5772

Online Support: https://support.emc.com<https://support.emc.com/>

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26 Replies
Hennie1
1 Nickel

Re: SMTP server password requirement and testing email functionality

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Hi,

We do have a Knowledge base article for this issue, (Email server requires user and password authentication in XtremIO 4.0.0 Article Number:000205058 Version:2)

https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000001ONF

Kind Regards

Hennie Nel

Field Support Specialist

Customer Services

Hennie.nel@emc.com

Business: (+2711) 581-0000

Mobile: (+2782) 556-5772

Online Support: https://support.emc.com<https://support.emc.com/>

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dynamox
6 Gallium

Re: SMTP server password requirement and testing email functionality

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thanks, code upgrade to resolve email configuration issue ...that will go over well with the business.

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brettesinclair
3 Silver

Re: SMTP server password requirement and testing email functionality

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Not wrong, just upgraded one of our bricks to 4.0.0-64 this week, and was told a new update might be available as soon as this Friday...

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dynamox
6 Gallium

Re: SMTP server password requirement and testing email functionality

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Brett,

do you upgrade yourself or get RCM involved ?

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brettesinclair
3 Silver

Re: SMTP server password requirement and testing email functionality

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RCM. As much as I would have loved to do it myself, wasn't an option.

Still have one to go, as the first attempt was affected by a known upgrade bug with folder guids. Hopefully sorted this week, then out them both through their paces.

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dynamox
6 Gallium

Re: SMTP server password requirement and testing email functionality

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mine arrived with 4.0.0-64, ESRS is configured to go to my ESRS gateways via FTP so i wanted to use SMTP configuration to email myself of any hardware/software issues.  I guess in the mean time i will need to roll my own script  that will ssh to XMS and parse xmcli output (not ready for REST just yet).

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dynamox
6 Gallium

Re: SMTP server password requirement and testing email functionality

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looked at the release notes for 4.0.1-7  released today but don't see any fixes for the SMTP issue.

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Avi3
3 Silver

Re: SMTP server password requirement and testing email functionality

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I would recommend working through your EMC account team to get an answer for when the fix would be made available to the customers.

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brettesinclair
3 Silver

Re: SMTP server password requirement and testing email functionality

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me too, still listed as a known issue.

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