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gigafritz

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gigafritz

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28. Juli 2015 12:00

Integrated webcam is not found!

I have a Windows 8 Dell workstation XPS 8700 (Mid 2013) and recently purchased the Dell multimedia monitor UZ2715H. Issue is I can’t get the webcam integrated into the monitor to function.

  • Connected the monitor to the PC via both HDMI and USB cables (at the same time).
  • Re-booted.
  • Also installed all drivers from CD that accompanied the monitor.
  • Installed new display drivers from dell homepage
  • Installed “Dell display manager” from CD that accompanied the monitor.
  • Perform a test via Skype, the microphone integrated into the monitor works.
  • Perform a test via Skype and no webcam is found.

What can I do to get the PC to recognise the webcam? All the other functionality of the monitor is fine (display, sound, microphone).

Best, gigafritz (you can also answer in german)