My computer says it needs updated but when I try to I get an error saying "A System BIOS update is required before upgrading to this version of Windows 10" and it provides a link for more information. That link takes me to a problems and solutions page and the solution says that it needs driver updates from the dell website. I went to the drivers and hit 'detect' and originally it gave me 3 driver updates to download and install. When they finished installing, it told me to restart my computer to complete the changes. When I hit restart, it shut down like normal but never actually turned back on, even after hours of waiting. Eventually, I forced it to shut down and turn back on, and when it did my computer still said it needed the BIOS update. I went back to dell and 'detected' again, but this time it only said I had 1 update needed, so I downloaded and installed it. I restarted once it was down and the only difference this time was that my computer beeped a few times as it was shutting down, just for it to fall into that same stagnant state as before. When I eventually gave up waiting and forced shut down again, my computer still said it had that one driver that it needed to update, like it had done nothing. Do I just need to try again and leave my computer alone for a few days? Or am I doing something wrong?
Generally, if your computer is working ok, don't worry about any urgency of updating. However just to have more info, what Alienware is your rig? is it a recent one?
Just a wild shot, this kind of thing did happen on R3 running windows 10, restarting was blocked unless a few drivers were updated.
Did you try a manual bios update instead of the Dell auto updater? The Dell auto update utility did not work for me when I tried to use it to update my bios. It hung in a loop. I ended up using the manual flashing utility. You can download it from the Dell web site under the updates listed for your alienware.
They must be installed in order. There is only 5. Try to install the next one above yours first.
Press F12 on boot and install them from a flash drive, from this UEFI boot environment.
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markburv
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Posted January 23rd, 2021 13:00
Hi @Amoement welcome
Generally, if your computer is working ok, don't worry about any urgency of updating. However just to have more info, what Alienware is your rig? is it a recent one?
Just a wild shot, this kind of thing did happen on R3 running windows 10, restarting was blocked unless a few drivers were updated.