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poltergeistx

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9 years ago

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9708

January 26th, 2018 09:00

Area 51 - Top Fan - Always at 100%

A few days ago I started up my PC and the top fan began blowing very loud.  When checking the Thermal Settings it seemed that it was running at 100% speed.  I tried to manually change/disable the fan in the settings without success and it still continues to abnormally change from normal to full speed.  Anybody else had this issue?  Will I need to replace the whole thing?  Thanks!

  • Eimy_B

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    Posted January 29th, 2018 14:00

    Hi @poltergeistx,

    Did you set up a particular temperature on a sensor?

    If you set a maximum temperature, when the system reaches this temperature the fan will rise to 100%.

    Also, make sure the BIOS is up to date.

  • Tesla1856

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    Posted January 29th, 2018 21:00

    Is this an (circa 2010) Area51-R1?

    What version of Windows are you running?

    Did you try shut-down, power-off, unplug from wall, and pressing power button a few times to dissipate flea-power. Restart.

    Dell Rockstar

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  • 8560

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    Posted January 30th, 2018 10:00

    Is this an (circa 2010) Area51-R1?  No, this is an R2

    What version of Windows are you running? 10

    Did you try shut-down, power-off, unplug from wall, and pressing power button a few times to dissipate flea-power. Restart.  Yes, this issue has been persistent for weeks now.

  • 8558

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    Posted January 30th, 2018 10:00

    Did you set up a particular temperature on a sensor?  

    If you set a maximum temperature, when the system reaches this temperature the fan will rise to 100%.

    It is at the automatic setting currently (the default).  I tried playing with the sensor settings but even if I intentionally set it to 0% it still runs at full speed.

     

    Also, make sure the BIOS is up to date.

    I have updated it previously once but this issue happened without an update being involved (that I know of)

  • Tesla1856

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    Posted January 30th, 2018 14:00

    Try uninstalling Alienware Command Center and Reboot.

    Do that Power Dissipation procedure.

    Clean install latest version of AW-CC specified for your machine at http://support.dell.com

     

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • 8335

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    Posted March 28th, 2018 17:00

    Just installed newest BIOS and also reinstalling the Command Center, etc.  Still no luck.  The PCI fan responds well to anything I set up but the TOP fan is still at full speed all the time.

  • Tesla1856

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    Posted March 28th, 2018 20:00


    @poltergeistxwrote:

    Just installed newest BIOS and also reinstalling the Command Center, etc.  Still no luck.  The PCI fan responds well to anything I set up but the TOP fan is still at full speed all the time.


    On my Auroras, I always setup as Manual and then (a reasonable) Curve. That's for the front/PCIe fan and the HDD fan.

    I've never seen a radiator-fan that I could control manually. It runs as needed to keep cpu under 75c. Usually, if your rad-fan is running fast, it thinks it needs to be (due to senor-ed heat) or there is a hardware-failure somewhere in the cooling system.

    Are you sure it's not over-heating? CPU-ID/HW-Monitor is good. Min can be Idle, and Max can be running a game or benchmark.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • 8289

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    Posted April 1st, 2018 06:00

    I am sure, I haven't used it for gaming for a while, just browsing.  The sensors look ok, all of them are giving similar (low) temperatures.  The PCI fan is also working (right now it is running at 3%/800RPM on the Auto Control) while the Top Fan is changing erratically from 2500 to 4000 to 800 and so forth as I am writing this (and it is "Idle"  all the time).  When you say hardware issue... the only inconsistent thing I see behaving is the fan, do you think changing it could solve it?

  • Tesla1856

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    Posted April 1st, 2018 15:00


    @poltergeistxwrote:

    1. When you say hardware issue... the only inconsistent thing I see behaving is the fan,

    2. do you think changing it could solve it?


    1. Pretty sure I already explained how it works. The Command-Center software and the (now mostly virtual) MIO-Board hardware is a fairly complicated system. Hardware can be hard to diagnose, well, because something is physically broken. :Smile:

    2. Possibly. They can go bad. They might be Dell-proprietary (special custom part).

    I would also take a close look at the sensors.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Tesla1856

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    Posted April 1st, 2018 15:00


    @poltergeistxwrote:

    I am sure, I haven't used it for gaming for a while, just browsing.  The sensors look ok, all of them are giving similar (low) temperatures.  The PCI fan is also working (right now it is running at 3%/800RPM on the Auto Control) while the Top Fan is changing erratically from 2500 to 4000 to 800 and so forth as I am writing this (and it is "Idle"  all the time).  When you say hardware issue... the only inconsistent thing I see behaving is the fan, do you think changing it could solve it?


    Well, I guess I can't help since I don't have an Area51-R2.

    For one, I don't know if this "Top Fan" is a user-controlled fan or the Radiator fan. Your responses are not helping there either.

    Also, I have suggested you use Manual but you are dead-set on using Automatic. Manual is the same as Auto except that YOU get to define the actual Curve used. You also get to specify what sensor each user-controlled fan follows.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.