UNSOLVED
A
axelviii93
2 Posts
0
512
September 22nd, 2020 01:00
Aurora R4, system acting up
Hey guys I need some help. I've tried contacted Dell for this issue but seems like no one over there want to help me. Right know I received an Alienware Aurora R4 to work on for an internship for college. I got it setup and everything to play games and what not sent it back into the shop after sometime he said you can take it back and go ahead and through in a rx 1030 graphics card (not sure if its better or worse then the stock card) i put in the card. then the machine sounds like its about to fly out the building that's how loud the fans are spinning. also, I'm not getting any video whatsoever ether, but the HDD is spinning when I touch it. Also, I did remove the ram from the machine and it did give me a sign that the motherboard is still good cause it was telling me that there is no ram. Is there any info anyone can give me to get this thing up and running again?
P.S. Sorry for the bad grammer. English and I don't get along XD.
axelviii93
2 Posts
412
0
Posted September 22nd, 2020 10:00
I did that and it still no video. Bit sometimes it will go max fan speeds and sometimes it will have regular speed.
If everything is put back the way it was originally (when it was working)
and it's still not working ...
then it sounds like something might have gotten damaged ...
and now you have a hardware failure.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.
Tesla1856
10 Wizard
•
18079 Posts
•
71922 Points
424
0
Posted September 22nd, 2020 08:00
Reinstall ram and original video-card, and see if you can prove that motherboard is not damaged.
Be sure to always unplug from wall and dissipate/release flea power before working inside or you can destroy circuit boards and motherboard quickly.
Maybe the guy at the shop can help you get it going?
Yes, a Nvidia GTX-1030 video-card should work.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.