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AW3423DWF, HDR issue
I have an issue where HDR (either True black or peak 1000) is displaying pure blacks as a grey and having horrible transitions from black to lighter elements. Often times the transitions result in bars
I recently changed from Windows 10 to Windows 11 and updated the firmware of my monitor to M3B103, so unfortunately I don't know what the primary culprit is?
HDR on
HDR off
The black bars you see are static to the image, so if I open the picture in a photo viewer and move it around the black bars move with the image and are not stuck to any location of the monitor. Other images have a more pixelated transition from blacks instead of the bars.
I am using a 3060 Ti and I have an Intel CPU.
To help show just how bright most of the blacks are, I took a picture of what this black test looks like. http://www.lagom.nl/lcd-test/black.php
The entire top row is supposed to be very dark and difficult to distinguish from the full black background.
Black test
Thanks for any help you can provide.
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Looks like either a tone mapping issue, or you have the windows desktop HDR slider set too bright.
You can try enabling the source tone mapping feature in the monitor menu.
Alternatively, you can adjust the HDR slider or try with and without the auto HDR feature of windows 11.
Forgot to mention there's currently an issue with the EOTF for HDR 1000 mode, so it would be best to stick to HDR 400 mode for better results.
Thanks for the suggestions.
I launched a game using HDR, and apparently the issue is not present in the game. So the issue appears to only be on the windows desktop which means I can work around it.
I also found that when I turn HDR off, the colors end up being very saturated on the desktop and do not seem realistic. So I was going through the color options and selecting sRGB made the colors seem more accurate to what they are intended to be. And I noticed that the tone mapping issue (black bars) was present with HDR off and sRGB selected. So it is not an exclusively HDR problem.
The debugging I have done so far:
I was using an HDR profile with the minimum luminance set to 0. I tried changing it to 50 (one click higher) and maxing it to see if it fixed the problem and it did not. I have set it back to minimum.
I already had enable source tone mapping enabled. I tried disabling it then disabling console mode as well but the issue persisted so I turned them back on. I tried turning auto HDR off and it also did not do anything.
I also tried a different display port cable to see if that was the issue but the issue persisted.
It doesn't appear to be as big of an issue as I thought, but I would still appreciate any suggestions as I would like to be able to look at pictures without the dark sections being completely mangled.Did you download and install the ICM profile for the monitor? It's available on the Dell driver site.
As for desktop colors, Windows desktop normally conforms to the sRGB standard. If you switch to DCI-P3 the colors will be over saturated.
In the Color Management tool I can select AW3423DWF.icm which I believe is the default dell ICM profile. When I use the HDR Color application it creates a new .icc profile which I believe replaces the default dell profile.
Currently if I am in HDR mode, the colors look correct on the desktop (sRGB), but I am getting tone mapping issues in dark sections on the desktop.
If I have HDR off, the colors are over saturated. At the moment no matter what color mode I switch to in the dell display manager (including sRGB) the colors do not change and stay over saturated. Earlier today sRGB was the only mode that changed the colors at all (and made everything look normal) but it introduced the tone mapping issue. When I switch color modes, I get the red text in the top left indicating the mode was switched, but nothing changes.I don't have awcc installed either. I have tried turning dell display manager off and it doesnt seem to help.
When I turn HDR off, I cannot find the color settings in the monitor menu. I did find I could set preset color settings to show up on the initial menu, but the color presets are greyed out and I cannot select them.
I have a feeling that my firmware update did not go smoothly and I need to fix it somehow. I tried installing the firmware again, but it finished in a couple seconds as I am sure it saw it already had the same version installed and didn't do anything.

Mercer1
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Posted May 21st, 2023 11:00
Update:
I rolled back to the older M3B102 firmware and the black bar issue on my desktop went away. The transitions from the black to the lighter elements are harsher in HDR on the desktop than if I am running SDR but it's not too bad.
I still can't get SDR into a standard color mode that is not oversaturated like DCI-P3. In HDR the colors are fine so I will just use that.