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Chuck5556

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7 years ago

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Chuck5556

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May 4th, 2019 09:00

14 R1, boot problems

Alienware 14 2013 laptop:

Went into msconfig and inadvertently changed numbers referring to "number of processors" and possibly something to do with amount of RAM memory. Now OS won't boot, I fear it's because I changed acceptable RAM to almost nothing and now it can't hold the OS?

Added to the problem, I put a windows 7 disc in the drive hoping I could recover from the disc. Now even in safe mode computer is not booting and I can't eject the disc (tried fn-f4).

Also system restore is not working.

Any thoughts?

  • Alienware - Rodrigo

    9 Technologist

    4398 Posts

    485

    0

    Posted May 6th, 2019 22:00

    Hi, 

    It may be best to perform a clean installation of the Windows operating system in this case. Click on this link to view the steps for this procedure.