I tried to boot up my computer today but instead gave me this code. I tried to take apart the computer and clean out the RAM sockets but it still gave me the code. Could anybody help?
Press and hold the power button for 30 seconds to discharge residual power.
Remove the RAM sticks.
Use a soft pencil eraser to clean all the contacts on the RAM stick.
Moisten a microfibre cloth with 99% isopropyl alcohol and use a credit card to slip the damp cloth into the RAM slot to clean its contacts.
After everything is dry, insert one RAM stick firmly at a 30° to 45° angle, ensuring that it seats fully in the slot.
Connect the AC adapter.
Try to boot into BIOS to see if the RAM is recognized.
If that works, again disconnect AC adapter, press and hold the power button for 30 seconds to discharge residual power.
Remove that RAM stick and insert it into the other slot.
Connect the AC adapter.
Try to boot into BIOS to see if the RAM is recognized.
If that RAM stick works in either slot, now repeat the entire process to test the other RAM stick in both slots.
The goal is to narrow down if the problem is one RAM stick, one RAM slot, or something more.
Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard.
DDR4 memory cards are very reliable and rarely fail. Please clean copper connection with lint free cloth (no water, no solvents) and reseat the DDR4 memory cards in their slots. Alienware 15 R3 Replace memory modules - Procedure | Dell US. NOTE: If you do not hear the click, remove the memory module and reinstall it.
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Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard.
Did you do all four tests as I described, one stick at a time? (stick 1 in slot A, stick 1 in slot B, stick 2 in slot A, stick 2 in slot B)
If you performed all four tests and continue to see only the LED 2.3 sequence, then that may indicate a more serious motherboard failure.
To be sure, if you are able, you could get some RAM that you know to be good and test it in your laptop. You could also test your RAM in another laptop.
I have done all 4 tests that you have described and it still gave me the 2.3 blink code. Im not sure what is happening as whenever I let the computer rest for a day it boots up fine the next day. It might be a motherboard issue, i’m not sure though.
If you could get some RAM that you know to be good and test it in your laptop, that would be useful. You could also test your RAM in another laptop, which would tell us if that RAM is okay.
I suspect you have a motherboard issue, though it's odd if you say that sometimes it runs okay.
Please run Check Disk to automatically look for and fix window file errors. Open This PC, right click on OS (C:) drive icon, open Properties - Tools tab and run Error Checking, click on Scan drive. How to Use the Chkdsk Command in Windows (lifewire.com).
orang
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Posted January 8th, 2023 08:00
Hello, the issue is resolved now as the computer boots up normally now. Thanks for your help.