UNSOLVED

Crynans

updated

8 years ago

Closed

C

Crynans

5 Posts

0

1269

November 3rd, 2018 08:00

AlienFx Problems

Hello, I've had problem with my Alienware 17R5 AlienFx : after some time, the color of all the part become impossible to change. they stick to the last color they have been assigned no matter what and i can no longer modifie it. i tryied reinstalling Alienware command center (multiple times) and each time I do, it works for like a day or two and then it breaks again and i can't change the colors. i don't know what to do now and i'd like a solution that would fix that problem. by the way i don't seem to have the AlienFx tester. Thanks in advance.

This conversation is no longer open for comments or replies and is no longer visible to community members.

  • JOcean

    11 Legend

    •

    12621 Posts

    •

    69453 Points

    1239

    0

    Posted November 3rd, 2018 12:00

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • Crynans

    5 Posts

    1216

    0

    Posted November 4th, 2018 13:00

    Hi, One of my problem is that my AWCC is completely unstable, sometimes it works, sometimes it doesn't, the lights just don't change when i ask them to. and sometimes i can't even see the thermic activity of my PC...

    Btw i'm on Windows 10

  • Eimy_B

    6 Operator

    •

    4365 Posts

    1187

    0

    Posted November 5th, 2018 13:00

    Hi @Crynans,

    Uninstall and reinstall the AWCC following ALL the steps on this article. 

    Also, make sure the BIOS is up to date.