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MHG16

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MHG16

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January 19th, 2019 23:00

Alienware 15r3 keyboad issue

Some keys not working from time to time, but all the keys work on onscreen keyboard and external keyboard. Before 8 keys had issue including 0, 1, 6, 8, z I, m, s. After updating though only two keys have issue 8 and z. Kindly guide me to resolve this issue

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  • JOcean

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    Posted January 21st, 2019 06:00

    The following link may help. Also try a system reset. Disconnect the battery and unplug the adapter. Now press and hold the power button for 30 seconds. Now reconnect everything and try the keyboard again. https://www.reddit.com/r/Alienware/comments/8nksmw/alienware_15_r3_keyboard_issue_solved/

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop