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Conrad_O

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8 years ago

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Conrad_O

5 Posts

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947

September 7th, 2018 07:00

Alienware cpu throttle at 75 degrees

My alienware's cpu throttles to 0.8 GHZ when at 75 degrees. this doesnt seem like a thermal throttle but a power throttle. how can i get a 240 watt psu like they talk about in this article:  https://www.dell.com/support/article/us/en/19/sln295814/low-video-performance-on-alienware-15-and-17-r2?lang=en#toc1

And my model is 17 r2 and the gpu is hitting between 50 and 70

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  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

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    Posted September 10th, 2018 21:00

    Hi, 

    Send me your Service Tag in a PM, so we can look further into this. 

  • Conrad_O

    5 Posts

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    Posted September 14th, 2018 08:00

    How do i send a private pm? new to this place

  • Conrad_O

    5 Posts

    839

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    Posted September 14th, 2018 09:00

    nvm i found out